Refund policy

We aim to provide quality products and a smooth shopping experience.

Refund Eligibility

• Product must be unused, unopened, and in original packaging

• Refund requests must be made within 7 days of delivery

• Valid proof (order number / images) is required

Non-Refundable Items

• Used or damaged products (not due to our fault)

• Change of mind after delivery

• Items on sale or clearance

Refund Process

Once approved, refunds will be processed via:

• Bank transfer

• Easypaisa / JazzCash

Processing time: 5–7 working days